![]() Requires a manual update using the 8.7.2 installer *** Update using the instructions in the Upgrading from Version 7 to Version 9 article *** Based on the below table, please see our Downloads article to obtain the appropriate installer you require. If you are performing a manual update, download the appropriate installer to a location on your server machine from our Downloads article.ĭepending on your current Genie version, you may not be able to directly update to the latest version of Genie.three ticks), close the Maintenance & Security Centre and quit Genie Solo. If the verify does not produce any errors (i.e.If this returns any red crosses, please stop the process here and submit a request to our support team for assistance. Perform a verify of your Genie data by clicking into the Verify tab on the left and clicking Verify the Records and the Indexes.Still in the General tab, click into the Maintenance & Security Centre in the bottom-right.Navigate back to File > Maintenance and Reports > General and click the Reset ID Numbers button.Allow Genie Solo to rebuild indices and relaunch, then log in once again.The Genie folder is typically located in C:\Genie (Windows) or Applications\Genie (Mac). If you receive an error when clicking this button, quit Genie Solo, navigate to the Genie folder, delete theGenie.4DIndxfile and reopen Genie Solo. Note: The time taken by this process is dependent on the size and content of your data file, as well as the speed of your hardware. Navigate to File > Maintenance and Reports > General and click the Rebuild Indices / Rebuild Data File button.Open the Genie Solo (Single User) application on your server machine and log in.If you are performing a manual update, quit all instances of Genie Client (File > Quit / Genie Client > Quit) and Genie Server (application or service).If anyone at your practice uses database replication, import any offsite logs. ![]() If your server runs a Windows operating system, this must be updated to a 64-bit version before updating as the Genie update cannot be completed on a 32-bit Windows server.Ensure every computer at your practice meets the relevant hardware specifications and operating system requirements.Before running any sort of Genie update, you will need to ensure that your practice runs through the following prerequisites.
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